Former employees of RaceTrac often need quick and secure access to their W-2 forms during tax season, particularly when filing federal or state income taxes. Fortunately, RaceTrac provides a streamlined process through its Workday self-service portal, enabling eligible former team members to retrieve electronic tax documents online without unnecessary delays. In this comprehensive guide, you will learn exactly how to access your RaceTrac former employee W-2 online, what to do if your Okta access has been revoked, how mailed W-2 delivery works, and who to contact if you encounter payroll-related issues.
About RaceTrac
RaceTrac, Inc. is one of the largest privately held convenience store and fuel retailers in the United States. Headquartered in Atlanta, Georgia, the family-owned company has served guests since 1934 and operates hundreds of RaceTrac and RaceWay locations throughout the Southern United States. With more than 10,000 employees across its retail stores, distribution centers, and corporate offices, RaceTrac remains a major employer in the convenience retail industry.
The company utilizes Workday as its employee self-service and payroll management platform, allowing both current and former employees to access essential payroll and tax documentation electronically.
Can Former Employees Access Their RaceTrac W-2 Online?
Yes. Former RaceTrac employees may access their W-2 forms online if they previously elected electronic tax document delivery before separation from employment.
However, because former employees generally lose access to RaceTrac’s Okta Single Sign-On (SSO) system after termination, access procedures differ slightly from those used by active employees.
Instead of using the Workday mobile application, former employees are typically provided with temporary Workday login credentials that allow limited-time access to the web-based Workday portal.
Important W-2 Delivery Information
RaceTrac provides W-2 forms through two primary methods:
1. Electronic Delivery
If you previously consented to electronic W-2 delivery, your tax form can be accessed online through Workday using your temporary login credentials.
2. Mailed Paper Copy
If you opted for paper delivery instead of electronic delivery, your W-2 will be mailed to the address listed in your Workday profile no later than January 31, 2027.
Because mailed tax forms are sent to the address stored in the system, it is critically important to ensure your mailing information was updated before leaving the company.
RaceTrac Former Employee W-2 Login Portal
Former employees should access the web-based Workday portal using the following link:
RaceTrac Workday Portal:
https://wd5.myworkday.com/racetrac/d/home.htmld?redirect=n
Please note that the Workday mobile application generally does not function for terminated employees once Okta SSO access has been revoked. Therefore, RaceTrac strongly recommends using the desktop or mobile web browser version instead.
How to Access Your RaceTrac W-2 Online
Follow these steps carefully to retrieve your W-2 form online:
Step 1: Open the Workday Login Page
Visit the official RaceTrac Workday portal in your browser.
Step 2: Enter Your Temporary Credentials
Use the temporary Workday username and password provided by RaceTrac after your employment ended.
For many users:
- Store employees typically log in using:
employeeID@racetrac.com - SSC employees generally use their RaceTrac email address.
Step 3: Access the Pay Worklet
After signing in successfully, locate and select the Pay worklet from the Workday dashboard.
Step 4: Open My Tax Documents
Under the “View” section, click: My Tax Documents
This section stores all available electronic tax forms associated with your account.
Step 5: View or Print Your W-2
Locate the applicable tax year and click: View/Print
Your W-2 form will then generate within the Workday system.
In some cases, you may briefly receive a message indicating:
“Your request is being processed.”
You may either wait for the document to load immediately or choose the “Notify Me Later” option, which sends a downloadable notification link within Workday.
Why the Workday App May Not Work for Former Employees
Many former RaceTrac employees become confused when attempting to log into the Workday mobile application after termination.
This occurs because RaceTrac disables Okta SSO access once employment ends. Since the mobile app relies heavily on the company’s active authentication infrastructure, separated employees are generally unable to authenticate through the app.
The browser-based Workday portal remains the recommended and most reliable method for accessing W-2 forms after separation.
What If You Cannot Access Your W-2?
If you experience login problems, forgot your temporary credentials, or believe your W-2 contains inaccurate wage or withholding information, you should contact the RaceTrac payroll department directly.
RaceTrac Payroll Contact Information
- Email: payroll@racetrac.com
- Phone: 1-888-636-5589
Payroll representatives can assist with:
- Temporary Workday login support
- W-2 reissuance requests
- Incorrect mailing addresses
- Missing tax forms
- Wage or withholding discrepancies
- Electronic delivery questions
How to Switch to Electronic W-2 Delivery
Employees who still retain access to Workday may elect electronic W-2 delivery at any time within the My Tax Documents section.
Inside Workday:
- Open My Tax Documents
- Select Edit under printing elections
- Choose your preferred delivery option
- Click OK to save changes
Electronic delivery provides significantly faster access during tax season and reduces the risk of delays caused by postal delivery issues.
Common Issues Former Employees Face
Expired Temporary Credentials
Temporary Workday access may only remain active for a limited period after termination.
Incorrect Mailing Address
Former employees who moved shortly after separation may fail to receive paper W-2 forms.
Browser Compatibility Problems
Older browsers occasionally create login or PDF rendering issues. Using an updated version of Chrome, Edge, Firefox, or Safari is recommended.
Mobile App Login Errors
Because Okta access is revoked after termination, former employees should avoid using the Workday mobile app for W-2 retrieval.
Final Thoughts
Accessing your RaceTrac former employee W-2 online is relatively straightforward once you understand the distinction between active employee access and terminated employee access procedures. While Okta SSO deactivation prevents former workers from using the Workday mobile application, temporary web-based Workday credentials continue to provide secure electronic access for eligible users. To avoid unnecessary tax-season stress, former employees should verify their mailing address, retain temporary login credentials carefully, and download copies of all tax documents as soon as they become available. If any issues arise, RaceTrac’s payroll support team remains the fastest and most reliable source of assistance.
RaceTrac Former Employee W-2 FAQs
1. How do former employees get their RaceTrac W-2 online?
Former employees can retrieve their W-2 through the RaceTrac Workday web portal using temporary login credentials provided after termination.
2. What is the RaceTrac Workday login link?
The official Workday portal is:
https://wd5.myworkday.com/racetrac/d/home.htmld?redirect=n
3. Can I use the Workday mobile app after leaving RaceTrac?
No. Former employees generally cannot use the Workday app because Okta SSO access is revoked after termination.
4. When will RaceTrac mail paper W-2 forms?
Paper W-2 forms are typically mailed no later than January 31 each tax season.
5. What if I selected electronic W-2 delivery?
You can access your W-2 online through Workday instead of waiting for a mailed paper copy.
6. What username should I use for Workday?
Store employees often use employeeID@racetrac.com, while SSC employees may use their RaceTrac email address.
7. Why can’t I log into Workday anymore?
Your temporary credentials may have expired, or your Okta SSO access may already be disabled.
8. Who do I contact for RaceTrac W-2 support?
You can contact RaceTrac Payroll at payroll@racetrac.com or call 1-888-636-5589.
9. Can former employees still access pay stubs?
In many cases, temporary Workday access may allow former employees to view prior payroll records and pay statements.
10. What should I do if my W-2 has incorrect information?
Contact the RaceTrac payroll department immediately to request corrections or clarification regarding wages and withholdings.
11. How do I change my W-2 delivery preference?
Inside Workday, go to My Tax Documents, select Edit, and update your printing election preferences.
12. What happens if I moved after leaving RaceTrac?
If your mailing address was outdated, your paper W-2 may be delayed or returned. Contact payroll for assistance.
13. Can I print my W-2 directly from Workday?
Yes. After selecting View/Print, you can download and print your W-2 instantly.
14. Why does Workday say “Your request is being processed”?
This message appears while the system generates your W-2 PDF. You may wait or select “Notify Me Later.”
15. Is electronic W-2 delivery faster than mail delivery?
Yes. Electronic delivery provides immediate online access and helps avoid postal delays or lost mail.