Northwestern Medicine is one of the nation’s premier academic health systems, serving patients across the greater Chicago area through a network of hospitals, outpatient centers, physician practices, and specialty facilities. As the integrated healthcare system of Northwestern University, it combines world-class patient care, groundbreaking research, and medical education under one umbrella. To streamline payroll and human resources services, Northwestern Medicine uses UKG Pro (formerly UltiPro) as its primary Human Capital Management (HCM) platform for employee self-service. Through the secure UKG/UltiPro portal, both current and eligible former employees can conveniently access pay statements, tax forms, personal information, direct deposit details, and other employment records from virtually anywhere. This comprehensive guide explains exactly how to log in, retrieve your pay stubs, download your W-2 forms, troubleshoot common login issues, and obtain assistance when needed.
Who Can Access Northwestern Medicine Pay Stubs and W-2s?
The UKG Pro (UltiPro) employee portal is available to:
- Current Northwestern Medicine employees
- Eligible former employees
- Physicians with authorized employee access
- Remote employees with valid login credentials
The portal provides secure access to:
- Current pay statements
- Historical pay statements
- Annual W-2 tax forms
- Direct deposit information
- Tax withholding elections
- Personal profile information
- Employment records
Northwestern Medicine UltiPro Login Information
Employee Portal
https://n22.ultipro.com/Login.aspx?ReturnUrl=%2f
Username Format
Northwestern Medicine usernames begin with “khs” followed by your first initial and last name.
Example: John Doe
Username: khsjdoe
Initial Password
Your temporary password is your date of birth using this format: MMDDYYYY
Example: January 15, 1995
Password: 01151995
During your first login, you will be prompted to:
- Change your temporary password
- Create a secure permanent password
- Select and answer three security questions
These security questions will later allow you to reset your password independently.
How to Log In to Northwestern Medicine UKG Pro
Follow these simple steps:
Step 1: Open the Northwestern Medicine UKG Pro login page.
Step 2: Enter your username.
Step 3: Enter your password.
Step 4: Click Sign In.
Step 5: If this is your first login:
- Change your password
- Create three security questions
- Save your changes
After completing the setup process, you’ll be taken to your Employee Self-Service dashboard.
How to View Your Current Pay Stub
Once logged in:
Navigation: Myself → Pay → Current Pay Statement
Your latest processed payroll statement will appear automatically. If payroll has already been processed but the pay date has not yet arrived, you may still see the upcoming pay stub before funds are deposited.
From here you can:
- View earnings
- Review deductions
- Check taxes
- Verify direct deposit
- Download a PDF
- Print your statement
How to View Historical Pay Statements
If you need an older paycheck:
Navigate to: Myself → Pay → Pay History
Next:
- Enter search criteria.
- Click Search.
- Select the desired pay date.
- Open the pay statement.
- Download or print if needed.
Employees may also browse multiple pay periods directly from the Pay History page.
How to Download Your W-2
After signing in:
Either
- Click the W-2 icon on the homepage
Or Navigate to: Myself → W-2
Next:
- Select the desired tax year.
- Open your W-2.
- Download the PDF.
- Print a copy for your records.
Former Employee W-2 Access
Former Northwestern Medicine employees can continue accessing their W-2 tax documents online.
Before starting:
- Use a secure personal computer.
- Clear your browser cache and cookies.
- Have a credit or debit card available if requesting older archived W-2 copies, as certain prior-year requests may incur a fee.
Steps:
- Visit mytaxform.com.
- Enter employer code 10589.
- Complete identity verification.
- Log in.
- Access and download your available W-2 forms electronically.
Forgot Your Password?
If you’ve forgotten your password:
- Select Forgot your password?
- Enter your username.
- Answer your three security questions.
- Create a new password.
If your account becomes locked after multiple unsuccessful attempts, contact the MyNM Service Center for assistance.
Mobile Access
Northwestern Medicine also supports secure remote access for employees using mobile devices. Access requires your Northwestern Medicine credentials along with Microsoft Authenticator for multi-factor authentication before reaching internal applications.
Information Available in UKG Pro
Employees can manage far more than payroll.
Within the portal, you can:
- View current pay statements
- Access historical pay statements
- Download W-2 forms
- Update direct deposit
- Modify tax withholding
- Review deductions
- Update contact information
- Change emergency contacts
- View benefits information
- Maintain personal employment records
Tips for First-Time Users
To ensure a smooth experience:
- Bookmark the login page.
- Change your temporary password immediately.
- Choose memorable security questions.
- Keep your contact information updated.
- Review each paycheck for accuracy.
- Download important tax forms annually.
- Always sign out after using a shared computer.
Common Login Problems
Username not working
Verify that your username begins with khs and follows the correct naming format.
Temporary password rejected
Ensure your birth date is entered in MMDDYYYY format without spaces or special characters.
Locked account
Multiple unsuccessful login attempts may temporarily lock your account. Contact the MyNM Service Center for assistance.
Browser issues
Use a modern browser such as Microsoft Edge, Google Chrome, or Mozilla Firefox for the best experience.
Northwestern Medicine Payroll Contact
For payroll or login assistance:
MyNM Service Center
Phone: 312-926-4357
Support representatives can assist with:
- Login issues
- Password resets
- Locked accounts
- Payroll questions
- W-2 access
- Technical problems
Conclusion
Northwestern Medicine has made payroll administration remarkably efficient by leveraging UKG Pro (formerly UltiPro), giving employees and eligible former staff secure, around-the-clock access to essential payroll and tax documents. Whether you need to review your latest earnings statement, retrieve a historical pay stub, update direct deposit information, or download your annual W-2, the self-service portal provides a streamlined and reliable experience. By keeping your login credentials secure, maintaining your personal information, and reviewing your payroll records regularly, you can ensure uninterrupted access to the employment documents you need throughout the year.
Frequently Asked Questions
1. How do I log in to the Northwestern Medicine UKG Pro portal?
Visit the Northwestern Medicine UKG Pro login page, enter your username and password, and click Sign In. First-time users must change their temporary password and set up security questions.
2. What is the username format for Northwestern Medicine employees?
Your username begins with khs, followed by your first initial and last name. For example, John Doe’s username would be khsjdoe.
3. What is my initial password?
Your temporary password is your date of birth in MMDDYYYY format unless it has been changed.
4. Where can I find my current pay stub?
After logging in, go to Myself → Pay → Current Pay Statement to view, download, or print your latest paycheck.
5. How can I view older pay stubs?
Navigate to Myself → Pay → Pay History, select the desired pay date, and open the historical pay statement.
6. How do I download my W-2 form?
Sign in to UKG Pro, click the W-2 icon on the homepage or navigate to Myself → W-2, then select the tax year to download or print your W-2.
7. Can former Northwestern Medicine employees access W-2 forms?
Yes. Eligible former employees can retrieve W-2 forms online through the designated tax document portal by entering the employer code and completing identity verification.
8. What should I do if I forget my password?
Click Forgot your password? on the login page, answer your security questions and create a new password.
9. What happens if my account is locked?
Contact the MyNM Service Center at 312-926-4357 for assistance unlocking your account.
10. Can I update my direct deposit information online?
Yes. After signing in, navigate to Myself → Pay → Direct Deposit to review or update your banking information.
11. Can I update my tax withholding information?
Yes. Employees can update federal and state withholding information from the Income Tax section within the Pay menu.
12. Is the UKG Pro portal available on mobile devices?
Yes. Employees can securely access UKG Pro and certain Northwestern Medicine applications using supported mobile devices and multi-factor authentication.
13. How long are pay stubs available online?
Current employees can access both current and historical pay statements through the UKG Pro portal, subject to company retention policies.
14. Is my payroll information secure?
Yes. UKG Pro uses encrypted connections and secure authentication to protect employee payroll and tax information.
15. Who should I contact for payroll or W-2 assistance?
For login, payroll, or tax form assistance, contact the MyNM Service Center at 312-926-4357.