How do Staples employees access pay stubs online?

Staples employees can access pay stubs through the HRConnect self-service portal. Log in, go to Home, select Show More, open Document Records, adjust the filters, and view or download the pay stub PDF.

Where can I find my Staples W-2 form online?

Staples W-2 forms are available in HRConnect under Document Records. Use the filters to locate W-2 documents, click the view icon, and download the PDF copy.

What is the Staples HRConnect login link?

Staples employees can access HRConnect at https://fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com.

How do active Staples employees sign in to HRConnect?

Active Staples employees should choose Sign in with Staples SSO on the HRConnect login page and use their company SSO credentials.

What is the first-time Staples HRConnect password format?

For first-time access, the User ID is usually the employee Person Number or Employee ID. The initial password format is $$ followed by the four-digit birth year, the last four digits of the SSN or SIN, and aA.

Can former Staples employees access old pay stubs?

Older Staples payroll records from before December 29, 2023 may be available through the legacy Associate Connection portal rather than HRConnect.

Where are Staples pay stubs from before December 29, 2023?

Staples pay stubs and payroll records dated before December 29, 2023 are generally accessed through Associate Connection, the former employee self-service system.

Can Staples employees update direct deposit in HRConnect?

Yes. Staples employees can update direct deposit and personal information through HRConnect after logging in.

What should I do if I cannot log in to Staples HRConnect?

If you cannot access HRConnect, try resetting your password, using Staples SSO, checking your Employee ID, clearing your browser cache, or contacting Staples HR Services.

What is the Staples HR Services phone number?

Staples HR Services can be reached at 888-490-4747 for help with HRConnect, payroll records, W-2 forms, and account access.

Are Staples W-2 forms downloadable as PDF files?

Yes. Once the W-2 is available in HRConnect, employees can open the document and download it as a PDF.

Where is the W-2 section inside Staples HRConnect?

The W-2 form is usually found under Document Records. Employees may need to adjust filters and look for the W-2 document among payroll-related records.

Does HRConnect replace Staples Associate Connection?

HRConnect is now the main portal for current payroll and HR information, while Associate Connection may still be used for older records and historical pay information.

Why can’t I find my Staples W-2 in HRConnect?

Your W-2 may not appear if filters are hiding payroll or expired documents, the form has not yet been posted, or your account access needs assistance from HR Services.

How to Access Staples Pay Stubs and W-2s Online

Q: Can I view my Staples schedule in HRConnect?

No. Staples schedules are not viewed in HRConnect. Employees generally use the UKG or Kronos mobile app to check schedules, timecards, audits, and accruals.

Tarique

22 hours ago

Promotional graphic for Staples HRConnect showing steps to view pay stubs and W-2s online with a laptop screen and icons.

For nearly four decades, Staples has remained one of North America’s most recognized workplace solutions providers, serving businesses and consumers through retail stores, e-commerce, and B2B services. Since January 2024, Staples has modernized its employee self-service experience by transitioning payroll and HR functions to the new HRConnect platform. If you are a current or former Staples employee, this guide explains exactly how to access your pay stubs, W-2 forms, direct deposit information, and payroll records online.

Staples Payroll Portal Overview

Beginning January 2, 2024, Staples employees started using HRConnect, an Oracle Cloud-based self-service portal for payroll and HR management. The platform allows employees to:

View and download pay stubs
Access W-2 tax forms
Update direct deposit details
Manage personal information
View organizational structure and reporting managers
Access employment-related documents

Employees can log in through the Oracle Cloud HRConnect portal:

Portal Link:
Staples HRConnect Portal

The platform also supports Staples SSO authentication for active employees.

How to Log In to Staples HRConnect

For Active Employees

Current employees should:

Visit the HRConnect portal
Click “Sign in with Staples SSO”
Enter your Staples SSO credentials
Complete multi-factor authentication if prompted

The Oracle Cloud sign-in page includes a dedicated Staples SSO option for streamlined access.

First-Time HRConnect Login Instructions

Employees accessing HRConnect for the first time may use the temporary credentials format introduced during the 2024 migration.

User ID

Your Person Number (Employee ID)

Temporary Password Format

$$ + Birth Year + Last 4 Digits of SSN + aA

Example

If:

Birth year = 1977
Last four digits of SSN = 2241

Then your password would be: $$19772241aA

After signing in, you should immediately create a new secure password.

How to Find Staples Pay Stubs Online

Once logged into HRConnect:

Step-by-Step Instructions

Open HRConnect
Navigate to Home
Click “Show More”
Select “Document Records”
Open the Filters section
Uncheck:
- Payroll
- Expired
Click Apply
Locate your pay statement
Click the glasses icon to open the document
Download the PDF copy

Pay stubs and tax forms are stored inside the Document Records section rather than Document Delivery.

How to Access Staples W-2 Forms Online

Staples W-2 forms are also available through HRConnect.

Quick Access Method

Log in to HRConnect
Go to Document Records
Use the filter settings
Select the W-2 document category
Click the view icon
Download or print your W-2 PDF

Accessing Older Pay Stubs and W-2s Before December 29, 2023

HRConnect only stores newer payroll data. If you need historical records from before December 29, 2023, you must use the legacy Associate Connection (AC) portal.

Older records available in Associate Connection may include:

Historical pay stubs
Previous W-2 forms
Earlier payroll records
Legacy employment information

While HRConnect now manages current payroll data, Associate Connection continues to retain archived information from prior years.

Staples Schedule Access Has Changed

Staples removed scheduling features from Associate Connection after the HRConnect rollout.

Employees must now use the UKG Workforce/Kronos mobile app to:

View schedules
Check timecards
Review PTO balances
Monitor accruals
View audits

However, employees cannot clock in or out remotely through the mobile application.

HRConnect Features Employees Should Know

The new HRConnect platform offers several improvements over the older Associate Connection system:

Key Features

Modern Oracle Cloud interface
Easier direct deposit management
Centralized payroll records
Organizational directory visibility
Mobile-friendly access
Improved document management

Employees can also update:

Emergency contacts
Personal information
Banking details
Tax-related records

Troubleshooting HRConnect Login Issues

If you cannot access HRConnect:

Try These Solutions

Reset your password
Use Staples SSO instead of manual login
Verify your Employee ID
Clear browser cache and cookies
Try another browser
Use the Oracle Cloud sign-in page directly

Some employees reported temporary access issues during the migration period, particularly when switching from Associate Connection to HRConnect.

Staples HR Support Contact Information

If you still cannot access your pay stubs or W-2 forms, contact Staples HR Services directly.

HR Services Phone Number: 888-490-4747

HR representatives can assist with:

Password resets
W-2 retrieval
Payroll corrections
HRConnect access problems
Direct deposit issues

Final Thoughts

Staples has significantly modernized its employee payroll and HR systems with the rollout of HRConnect. While the transition from Associate Connection introduced several changes, the new Oracle Cloud-based platform provides a cleaner interface, centralized payroll access, and improved document management capabilities. Whether you need your latest pay stub, annual W-2 tax form, or direct deposit settings, HRConnect now serves as the primary destination for Staples employee payroll services.

Frequently Asked Questions (FAQ)

1. Does Staples use HRConnect for payroll?

Yes. Since January 2024, Staples employees access payroll documents and W-2 forms through HRConnect.

2. Where are Staples W-2 forms located?

W-2 forms are available inside the Document Records section of HRConnect.

3. Can former employees access HRConnect?

Some former employees may still have access depending on account status and termination timing.

4. Where can I find pay stubs from 2023 or earlier?

Older payroll records are stored in the legacy Associate Connection portal.

5. Can I view my Staples schedule in HRConnect?

No. Schedules are now managed through the UKG Workforce/Kronos app.

6. What is the HRConnect login link?

The official HRConnect portal is: HRConnect Login

7. How do active employees sign in?

Current employees should use the “Sign in with Staples SSO” option.

8. What if my temporary password does not work?

Contact Staples HR Services or reset your credentials through the portal.

9. Can I download my W-2 as a PDF?

Yes. HRConnect allows you to view and download W-2 forms in PDF format.

10. Does HRConnect support direct deposit updates?

Yes. Employees can modify banking information directly inside the portal.

11. Is Associate Connection still active?

Yes, but primarily for older payroll and employment records.

12. Can I access HRConnect on mobile devices?

Yes. HRConnect is mobile-compatible.

13. What documents are stored in Document Records?

Pay stubs, W-2 forms, payroll notices, and employment documents.

14. Does Staples use Oracle Cloud?

Yes. HRConnect operates on Oracle Cloud infrastructure.

15. Who do I contact for payroll help?

Call Staples HR Services at 888-490-4747.