The Cheesecake Factory is one of America’s most recognizable restaurant companies, operating hundreds of locations under brands such as The Cheesecake Factory, North Italia, Grand Lux Cafe, and Flower Child. Employees can conveniently access payroll records, pay stubs, tax documents, and W-2 forms online through the company’s UKG-powered self-service portal known as PeopleCenter. Whether you are a current employee or a former staff member, this guide explains how to log in to the PeopleCenter portal, retrieve your pay statements, download W-2 forms, reset your password, and troubleshoot common login issues.
Cheesecake Factory Employee Payroll Portal
Employees can access payroll and tax information using either of the following portals:
- My PeopleCenter at mypeoplecenter.com
- Cheesecake Factory UKG Portal at cheesecake.ultipro.com
The system is powered by UKG Pro (formerly UltiPro), allowing employees to securely manage payroll and HR information online.
What You Can Access Through PeopleCenter
Using the Cheesecake Factory employee self-service portal, you can:
- View and download pay stubs
- Access W-2 wage and tax statements
- Review payroll history
- Update personal information
- Manage direct deposit details
- View timesheets and schedules
- Request time off
- Access employee directory information
The portal is available on both desktop and mobile devices.
How to Log In to Cheesecake Factory PeopleCenter
Desktop Login Instructions
- Open the PeopleCenter portal:
- Enter the following login credentials:
Username
Your username is your 9-digit Employee ID.
Example:
- Employee ID:
123456 - Login username:
000123456
Password
For first-time login, your default password is your 8-digit birthdate in this format:
MMDDYYYY
Example:
- Birthday: January 15, 1995
- Password:
01151995
- Enter the Company Access Code:
peoplecenter
- After logging in, you will be prompted to:
- Create a new password
- Set up security questions
- Choose a password recovery method
How to Access Cheesecake Factory Pay Stubs
Once logged into PeopleCenter:
- Navigate to:
Myself → Pay → Pay History - Select the pay date you want to view.
- Your pay statement will open as a printable PDF document.
- You can:
- Download the pay stub
- Print the statement
- Save a digital copy for your records
Older and current payroll statements are accessible directly through the UKG system.
How to Access Cheesecake Factory W-2 Forms Online
Employees can retrieve W-2 tax documents online through the PeopleCenter portal.
On a Computer
- Log in to PeopleCenter.
- Navigate to:
Myself → Pay → U.S. Wage and Tax Statements
- Select the desired tax year.
- Open, download, or print your W-2 form.
On the UKG Pro Mobile App
Employees can also access W-2 forms using the UKG Pro mobile app.
Steps:
- Download the UKG Pro App from:
- Apple App Store
- Google Play Store
- Use the following Company Access Code:
peoplecenter
- Sign in using your employee credentials.
- Navigate to:
Menu → Pay → Taxes
- Select the tax year.
- Tap the icon in the upper-right corner to:
- Save the W-2
- Email the document
- Print the form
First-Time Login Setup
During your first login, the system will ask you to complete several security steps.
Create a New Password
Your new password must typically include:
- At least 8 characters
- One uppercase letter
- One lowercase letter
- One number
- One special character
The system may also require periodic password updates for security purposes.
Set Up Security Questions
You must choose and answer three security questions.
Tips:
- Use answers you can easily remember
- Remember exact spelling and spacing
- Keep answers secure
Forgot Your Password?
If you forget your password:
- Click “Forgot your password?” on the login screen.
- Enter your username.
- Follow the password reset instructions sent to your email.
Account Locked After Failed Login Attempts?
If you enter the wrong password three times, your account may be temporarily locked until the following morning.
In many cases, the system automatically resets your password back to your birthdate format (MMDDYYYY).
Former Employees: Can You Still Access W-2 Forms?
Yes. Former Cheesecake Factory employees may still access tax forms through PeopleCenter, provided their account remains active.
If you worked for multiple Cheesecake Factory restaurant concepts during the year, you may receive separate W-2 forms for each payroll entity.
Benefits of Online Payroll Access
Using the PeopleCenter portal offers several advantages:
- 24/7 payroll access
- Faster W-2 retrieval during tax season
- Secure document storage
- Mobile-friendly access
- Reduced paperwork
- Easy printing and downloading
Employees can quickly retrieve earnings information whenever needed for loans, apartment applications, tax filing, or income verification.
Troubleshooting Login Problems
If you cannot access your account:
- Verify your Employee ID
- Ensure your birthdate password uses
MMDDYYYY - Confirm the company access code is
peoplecenter - Clear your browser cache
- Try another browser
- Use the UKG Pro mobile app
- Contact your manager or HR representative for assistance
Final Thoughts
The Cheesecake Factory has streamlined payroll and tax document access through its secure UKG-powered PeopleCenter portal. Whether you need to retrieve a recent pay stub, download your W-2 for tax filing, or manage payroll information on the go, the system offers a convenient and user-friendly solution for employees and former staff members alike. By following the steps outlined above, you can securely access your payroll information anytime from your computer or mobile device.
Frequently Asked Questions
1. What is the Cheesecake Factory payroll portal?
The company uses UKG Pro PeopleCenter for employee self-service payroll access.
2. How do I view my Cheesecake Factory pay stubs?
Log into PeopleCenter and go to: Myself → Pay → Pay History
3. How do I download my W-2 form?
Navigate to: Myself → Pay → U.S. Wage and Tax Statements
Then select the tax year.
4. What is the Company Access Code for UKG?
The Cheesecake Factory Company Access Code is: peoplecenter
5. What is the default password for first-time login?
Your default password is your birthdate in MMDDYYYY format.
6. Can former employees access W-2 forms online?
Yes, former employees can usually still access W-2 forms through PeopleCenter.
7. What happens if I enter the wrong password multiple times?
After three failed attempts, your account may temporarily lock for security reasons.
8. Is there a mobile app for PeopleCenter?
Yes. Employees can use the UKG Pro mobile app for payroll access.
9. Can I print my pay stubs online?
Yes. Pay statements and W-2 forms can be downloaded and printed directly from the portal.
10. Does Cheesecake Factory mail paper W-2 forms?
Employees who consent to electronic delivery may primarily receive digital access through PeopleCenter.