Fraser Health Authority is one of the largest public healthcare providers in British Columbia, delivering a wide range of services—from acute care to mental health and community support. For employees, managing payroll information efficiently is essential, and Fraser Health provides a secure online system called myFHinfo to access pay stubs and benefits details. This guide provides a clear explanation of how to access your Fraser Health employee pay stubs online via myFHinfo, along with troubleshooting tips and key payroll insights.
What Is myFHinfo?
myFHinfo is Fraser Health’s secure employee self-service portal. It allows staff to access:
- Pay notices (pay stubs)
- Benefit and compensation details
- Sick bank balances
- Employment-related information
This centralized platform ensures confidentiality while offering convenient, real-time access to payroll data.
Prerequisites Before Accessing Pay Stubs
Before attempting to log in from home, ensure the following:
- You have logged into myFHinfo at least once from a Fraser Health workplace computer
- You possess your network ID and password
- Your Multi-Factor Authentication (MFA) is configured
- You have access to your employee number and activation code (for first-time remote access)
Step-by-Step: How to Access Fraser Health Pay Stubs Online
1. Visit the Remote Access Portal
Go to the Fraser Health remote login page:
👉 https://remote.fraserhealth.ca
2. Enter Login Credentials
- Input your Network ID (e.g., ppott)
- Enter your password
- Click Login
3. Navigate to Pay Information
Once logged in:
- Select “View My Pay Notice”
- Your latest and previous pay stubs will be displayed
Special Instructions for Employees on Leave
If you are currently on leave, follow these additional steps:
- Log in via the remote portal
- Select “View My Pay Notice”
- Enter:
- Employee number
- Date of birth (month and day)
- Activation code
📞 To obtain your activation code, call: 1-877-795-4119 and say “Project Support”
- Accept the Data Access and Confidentiality Agreement
- Click Continue → View My Pay Notice
Understanding Your Pay While on Leave
Fraser Health uses a sick bank system as a short-term disability plan:
- If you are ill or injured (non-WorkSafeBC), payment is drawn from your sick bank
- If your sick leave is exhausted:
- You may enter unpaid leave, or
- Transition to long-term disability
To check your sick leave balance, log into myFHinfo.
Troubleshooting Login Issues
If you encounter access problems:
🔹 Login Failed Error
- Contact the Service Desk: 📞 604-585-5544
- Inform them you are accessing from outside the Fraser Health network
🔹 Password Reset or Access Issues
- Use the Self-Service Password Reset (SSPR) system
- Ensure MFA is configured properly
🔹 Payroll Inquiries
- Contact Payroll directly: 📞 604-520-4022
Key Features of the System
- 🔐 Secure remote access
- 📄 Instant pay stub downloads
- 📊 Real-time benefits tracking
- 🏥 Integration with Fraser Health HR systems
Final Thoughts
Accessing your Fraser Health pay stubs online through myFHinfo is a streamlined and secure process. By following the outlined steps and ensuring your credentials and authentication systems are properly configured, you can effortlessly manage your payroll information from anywhere. For employees balancing demanding healthcare roles, this digital accessibility ensures efficiency, transparency, and peace of mind.
